Who is responsible
Grovecrest Outdoors is operated by AHMAD 7BYTEMART LLC.
327 Idlewylde Dr, Louisville, KY 40206, United States
Website: grovecrestoutdoors.com
Support email: support@grovecrestoutdoors.com
Information we use
When you browse, our hosting service may process technical information such as your IP address, browser, requested page and access time. The cart and saved products use browser storage. If you email us or place an order, we use the contact details, delivery address, order information and correspondence you provide to assist you, process the order, arrange delivery and handle returns.
Payments
Payment details are collected securely by Stripe. We receive payment status and transaction references needed to process your order. We do not ask you to send full card details by email. Stripe processes payment information under its own privacy policy.
Service providers
We share the information needed to operate the store with our hosting, payment, email and delivery providers. Delivery and return carriers receive information necessary to transport your order. We may also disclose information where required by law or to protect against fraud.
Browser storage
Essential browser storage keeps your cart, saved products and checkout session available on this device and helps prevent duplicate payment submissions. You can remove items or clear site storage in your browser. Blocking essential storage may affect shopping or checkout.
See our cookies and browser storage notice for more information.
Retention and your choices
We retain order and support records for as long as needed to fulfill orders, handle returns and meet applicable accounting, legal and dispute obligations. You may request access, correction or deletion of your information by emailing support@grovecrestoutdoors.com. Some records may need to be retained where legally required. Applicable privacy rights depend on where you live.
Security and updates
We use HTTPS and access controls to protect the information we handle. No transmission or storage method is completely secure. This policy may be updated as our services change; the latest version will be published here.